Terms of service

SMS & Email Policy

When you subscribe to updates from Lavender Label, we keep things personal, purposeful, and on your terms.

SMS Consent

By signing up during checkout or through any of our opt-in forms, you agree to receive occasional SMS from us, including:
• Order updates (like shipping alerts or delivery info)
• Cart reminders
• Drop announcements, exclusive offers, and product launches
• Review requests

We keep it relevant. We don’t over-message. Message frequency may vary.

Your consent is never a condition of purchase.
You can unsubscribe anytime by replying STOP to any of our messages.
(Only STOP works — other phrases like "cancel" or "remove" won’t be recognised.)

Fees & Carriers

We don’t charge for SMS, but standard messaging rates may apply based on your mobile carrier.

Need Help?

Reply HELP to any SMS or DM us at @lavlabel_

Phone Numbers & Short Codes

We may occasionally update the phone number or short code we use for SMS. If that happens, we’ll let you know.

Messages sent to outdated numbers may not be delivered, and we can’t guarantee receipt.

Limit of Liability

We’re not responsible for any delayed, failed, or misdirected texts or actions taken based on them to the fullest extent allowed by law.

Privacy

Your data is safe with us.
We only use trusted services to deliver messages and never sell or share your info.
Please read our full Privacy Policy →

Email Subscription

When you join our email list, you’ll get:
• First access to new drops
• Exclusive offers & early discounts
• Behind-the-scenes previews and creative insights

You can unsubscribe anytime.
By signing up, you agree to our Terms of Service and Privacy Policy.

Need to Reach Us?

DM us on Instagram: @lavlabel_
We’re here when you need us.